Account Director
Company: Sbm Management Services, Lp
Location: Minneapolis
Posted on: October 11, 2024
Job Description:
SBM is seeking a talented Account Director based out of
Minneapolis, Minnesota to support a group of multi-state
manufacturing sites. The Account Director plays a key role in
leading operational and growth efforts/goals where we provide
custodial / janitorial services. Account Directors will also focus
on developing and implementing strategies for the retention of
existing business by performing the following duties personally or
through subordinate managers.Responsibilities
- Deliver value to SBM customers in an impactful way to promote
advocacy and align with SBM's established growth plan.
- Provide leadership and direction to support existing program
retention and organic growth to meet individual account and
corporate growth goals.
- Ensure all sites within the portfolio maintain compliance with
contractual agreements, SBM's internal performance management
system (4Insite), standardized processes, corporate departments,
and company initiatives.
- Adhere to all required customer and internal reporting
requirements, including but not limited to internal growth and
status updates, customer-facing business reviews, and monthly
portfolio updates.
- Travel is required to assess site performance levels and health
of relationship.
- Seek service enhancements to streamline operations, deliver
efficiencies, and improve the customer experience.
- Proactively assess customer and industry trends to identify
opportunities to innovate and introduce next-level solutions across
customer portfolio.
- Understand and effectively communicate the vision, mission, and
value propositions of SBM and all corporate departments.
- Work interdepartmentally to support operational excellence and
growth opportunities.
- Manage leadership succession planning through regular
evaluation of site and portfolio leadership competency to ensure
continuous and scalable growth.
- Conduct management meetings to reinforce ownership, connection,
and incentivization through all employee levels.
- Perform other duties, as assigned.Qualifications
- Bachelor's degree in Business Management, or a related field
from a four-year college or university with 8+ years of experience;
or equivalent combination of education and experience.
- Ability to set SBM apart by creating an exceptional experience
for internal teams and customers.
- Dynamic communication skills required to effectively present to
internal teams and external customers.
- Ability to develop PowerPoint presentations and report
documents with effective messaging.
- May be required to have a valid driver's license.Compensation:
$130,000 - $140,000 per yearShift: Various shifts as needed to
cover businessSBM Management Services, LP and its affiliates are
proud to be equal opportunity workplaces. We are committed to equal
employment opportunity regardless of race, sex, color, ancestry,
religion, national origin, sexual orientation, citizenship, age,
marital status, disability, gender identity, Veteran status, or
other legally protected status.
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Keywords: Sbm Management Services, Lp, Bloomington , Account Director, Executive , Minneapolis, Minnesota
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