On-Call Evening and Overnight Advocate
Company: People Serving People
Location: Minneapolis
Posted on: October 30, 2024
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Job Description:
About us:People Serving People at St. Anne's Place provides
emergency shelter to women or non-binary-led families and pregnant
women. Shelter guests stay in private family bedrooms with shared
bathrooms and receive meals and snacks. Intensive case management,
children's programming, health and wellness opportunities, and
parenting and early childhood education are also provided for each
family. Staff are here to support these families on their journeys
to stable housing.What do we need:People Serving People at St.
Anne's Place is seeking an On-Call Evening and Overnight Advocate
to make a direct and daily impact in the lives of the families
staying at St. Anne's Place. This role works directly with guests,
answering questions, ensuring the safety of the facility, and
supporting guest needs. Responsibilities:Deliver customer service
to guests and building residents by answering phones and doors,
addressing immediate guest concerns, and familiarizing guests with
the building and available resources.Assist guests to include
problem-solving, conflict resolution, crisis intervention,
enforcing house guidelines and expectations, using a trauma
informed lens and de-escalation techniques.Log guest contact,
incidents and communication to the rest of the team and management,
including End-of-Shift reports.Assist with daily rounds and
flipping rooms between families, including deep cleaning of rooms
and change bed linens.Assist with cleaning the dining room area at
mealtimes.Ensure every person on the voucher is present and the bed
count is up to date.Complete laundry. Ensure facility safety and
complete incident reports as necessary.Attend meetings with
Advocate Supervisor and All Staff meetings as required.Other
relevant duties as assigned by Advocate Supervisor or Program
Manager.Pay and Benefits:$25.00 hourly.Full-Time, On-Call Evening
and Overnight.Medical, dental, and vision insurance
available.Company-paid life and disability insurance.401(k) with
employer contribution at 6 months.40 days of PTO per year.Reduced
cost parking or metro pass.Cellphone reimbursement.Reduced
childcare rates.12 weeks of paid parental leave.Financial wellness
benefit.The chance to make a real difference in the community.1 - 2
years combination of education and experience in a social service
or customer service role.2 or more years' experience serving a
multi-cultural, socially diverse population.2 or more years'
experience working with people experiencing
homelessness.Proficiency with Microsoft Office Suite.Must possess a
valid Class D Driver's license.Compensation details: 25-25 Hourly
WagePI52f8498bf500-25660-35909585
Keywords: People Serving People, Bloomington , On-Call Evening and Overnight Advocate, Other , Minneapolis, Minnesota
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